Casino Heroes Experiences

Gambling fans do not have to do without their favourite games even if there is no real casino nearby. Because there are finally on-line Casinos, which offer the customer nearly the same range at plays and besides with an enormous flexibility offer. At Casino Heroes, for example, there is a large selection in different categories. Beyond that the Casino is also very safe, since it is licensed equal by two gambling authorities. One will not find fraud and Abzocke here thus. The Casino Heroes test shows, what expects the customer and about which offers it may be particularly pleased.

Our experiences in the overview

The Casino Heroes experiences are very good, because the Casino can score equal on several levels. In addition for example the offer at plays belongs. There are online slots as well as card and table games. In addition, the friends of the video Poker do not come here too briefly. A live casino is also available. One of the most important advantages of this casino are the valid gambling licenses with which it can offer. These come from Curacao and one of the best known gaming authorities on the market, the Malta Gaming Authority (MGA). What stands out about this casino is that it tells a story. It’s the story of the player. Because at Casino Heroes, every player is a hero and can pass various tests. In the end, a big reward awaits you at Mount Treasure.

Casino Heroes in check: Fraud or serious?

Whoever is looking for a serious online casino should definitely stop at Casino Heroes. Because here it concerns definitely a safe, respectable and examined Casino. In order to meet the standards and maintain the reputation of the casino, there are two different gambling licenses: one from Malta and one from Curacao. This makes it clear that the casino is clean and fair. The creators of the casino also work together with other companies. A glance at the payment methods is enough to see that global players such as Visa or Mastercard offer their services here. This would certainly not be the case if it were a dubious casino in which you have to be afraid of being cheated. Not least therefore one can assume firmly that with Casino Heroes everything goes with right things.

offer

The offer of an on-line casino takes naturally a central role. Because the potenziellen customers look naturally exactly, compare and make then their decision. The offer is beyond any doubt, since it covers several different ranges. No matter whether Slot Games or classical Casinospiele – with Casino Heroes the player finds everything, which its heart desires.

Slots

Slots, also called slot games, are an integral part of every online casino and it is hard to imagine the respective offers without them. So it’s no wonder that these slots are also booming at Casino Heroes. The slot machines, for example, are available from various well-known providers. One of these providers is NetEnt, which is responsible for the world-famous slot called Starburst. But also Reel Rush or Dead or Alive are slots that come from the forge of this well-known manufacturer. PlayNGo is another provider that starts the race with some slots, for example with Book of Dead.

Card and table games

Black Jack, Poker, Roulette and Co – of course card and table games belong to the absolute classics in an online casino. So it is not surprising that there is also a very lavish area at the Casino Heroes. For example, there are different roulette versions that the player can tackle. These include well-known versions such as American Roulette, French Roulette or European Roulette. The friends of Blackjack are also served. Here, too, there are several variants of the popular game in the battle for the number 21. Among other things, you will find the Double Exposure, where the player sees right from the start which hand the dealer has in his hand. This variant is by no means standard in all online casinos. Table games are also part of the Casino Heroes portfolio. There are some poker variations as well as the timeless and popular Baccarat. When playing poker it is noticeable that the provider is not stingy with different versions. There is among other things Carribean Poker, Texas Hold’em or Triple Edge Poker.

Live Casino

Naturally there is with the Casino Heroes also a live Casino, in which they can play with genuine Dealern and Croupiers. Live games are absolutely in vogue. The reason is clear, because if one goes with genuine Croupiers and Dealern to the table, then this provides for a Casino feeling, which looks for its-same. The customer feels like in a real casino. A welcome change to the classic games, which are controlled by a computer. The live offer at Casino Heroes currently only includes Roulette and Baccarat. Obviously it concerns with the live Casino of the Casino Heroes a new menu option, so that quite is to be counted on the fact that it will give shortly also further plays as live offer.

Video Poker

The topic Poker and its different variants were already cut in another menu option. However there is here with this offerer also a separate menu option for video Poker. Among other things Jacks or Better ranks among the versions, which are playable of the video Poker here.

Bonus for new customers

A bonus is always a very individual affair. Not each player appreciates it, other players take it again gladly in requirement. But that doesn’t change the fact that the majority of casinos have at least one bonus offer for new players in their quiver – as a kind of thank you for creating an account. Most of the time it’s extra money or free spins. But a combination of both is also possible. At Casino Heroes, customers have the option of choosing from two different bonuses. They can either choose up to 500 free spins or receive a maximum of 200 euros in bonus money. The number of free spins depends on the amount of the first deposit. The more money is deposited into the account, the more free spins the customer receives. If, for example, he pays in 100 euros, he receives 500 free spins; with the smallest payment of ten euros, it would be 50 after all. By the way, the money bonus is 200 percent. Who brings thus 100 euro on its play account, with bonus money at a value of 200 euro – the maximum amount – is recompenced. The customer has the chance via checkbox to reject the bonus and to play only with his real money as well as to do without the Free Spins.

Naturally there are also bonus conditions in this casino, to which the customer must adhere, if he would like to have the money paid out. These conditions also apply to free spins. Although the player may keep the resulting winnings – but they are treated like normal bonus money, which must be converted a total of 40 times before it gets the status “unlocked”. The Free Spins can only be used on selected slots, including Starburst. A clearly arranged list in the bonus conditions shows which games can be played in which value. The money bonus is also subject to turnover conditions. These stipulate that the player must wager the deposit amount plus bonus money 20 times before he can pay out the bonus money.

Deposit and withdrawal

Payment methods are a very important element that is often neglected in online casinos. However, this is a mistake, as the payment methods can influence whether a player opens an account or not. The reason: Not every player wants to make a bank transfer or credit card payment to fill their account. Therefore, there must be a sufficient number of alternatives.

The choice of payment methods here is rock solid. There are, of course, the already mentioned options such as bank transfer or payment by credit card. The accepted credit cards are the two big names in the industry, Visa and Mastercard. If you pay in via these, you can access your credit immediately. However, you should allow a few days for the bank transfer. Other payment methods include two digital purses, Skrill and Neteller. Also here the money is credited to the customer immediately. However, a valid account with the respective provider is a prerequisite for use. Last but not least, Zimpler is also listed. This is a service that handles the payment via the telephone bill. According to the current status Zimpler is not yet available in Germany.

The possibilities for payment are not further described here. However, in most online casinos it is handled in such a way that the amounts are paid out in the same way as the stakes have found their way into the account. Whether this also works with credit cards, however, the customer must find out individually. On the digital purses can usually always be paid out.

Security and regulation

Straight when it comes to gambling, factors such as security and seriousness play a very large role. The customer wants to play clean and serious without being disadvantaged. The Casino Heroes test shows that the provider has two valid gambling licenses, which stand for just that security and seriousness. One licence comes from Malta and is issued by the MGA, the Malta Gaming Authority. This is a relatively well-known authority in the field of gambling. The second licence comes from Curacao. The different offers at the Casino Heroes require different licenses. What unites them, however, is the fact that they issue a good certificate to the provider. There is no cheating or rip-off here. Because providers who have such licenses are clean. They have to meet certain conditions to get such a license. These are strictly checked and also monitored again and again after the licensing.

One of the points that are particularly considered in the licensing process is fair gaming, for example, so that the player is not disadvantaged. In order to ensure a fair process, a software is used which functions like a random generator. This principle is particularly important for slots and card games. If a provider sloppies here, it can result in the loss of the license. Also important: customer data, which also includes bank information, must not be visible or accessible to third parties. For this reason, care must be taken to ensure that the data is first-class encrypted. These factors are very serious with the Casino Heroes, so that the customer does not have to worry absolutely about anything.

Support and customer service

The support is – like the game offer – a very important point. Because regardless of the quality of the offer or the complete appearance, it can always come to ambiguities, questions or problems, which the customer would like to have solved as fast as possible. This is where support comes into play, which takes care of these problems and can help the customer further. The support with the Casino Heroes moves in comparison to other casinos, here unfortunately only on at best mediocre level. For example no information can be found on the side for establishment of contact. In the lower part of the page there is a menu item with the name “Contact” – but a click on it does not bring anything to light, no new page with possible contact possibilities will be opened. However, the support can score points with a more than successful FAQ area. Although at first glance this area seems rather confusing, there is a lot of information here that can help the customer. Many popular questions and answers on various topics are presented here. Among the topics covered here are payment options, questions about the bonus or technical matters. There is also information about the somewhat different concept of the Casino Heroes.

User friendliness of the website

The website certainly does not exploit its full potential in terms of user friendliness. It is normal that websites of online casinos are sometimes a little more colorful and exhausting than you are used to from other sites. So far so good, but not at the expense of usability. The casino’s range of games is easy to browse. The customer can navigate exactly and without problems to the desired category and to the desired menu point. A search function is even integrated. However, this makes little sense in this form. Because the customer can search only within the category, in which he is anyway. It would have been better if one could have searched the entire offer for certain games or keywords. Beyond that it is only little comfortable, if there is a link in the lower range, which is to lead to the contact possibilities, brings this however no results. The problem has already been discussed in the support description. The bottom line is that the site is not very tedious to navigate, but a little more structure at one point or another would certainly do it good.

Mobile App

Mobile gaming is a very important factor especially in this day and age. And for good reason. Smartphones and tablets are now ubiquitous. So of course it makes sense to make your offer available for these devices as well. However, on the websites of Casino Heroes there is unfortunately no reference to a mobile version or an app. There is also no app at all. But that doesn’t mean that the player can’t go to the start mobile anyway. There are also mobile versions of some games that can be played conveniently via the browser of the respective mobile device. Simply open the provider’s website, log in and click on the game of your choice. However, it can happen that the menu navigation of the individual games differs from that of the desktop version. Otherwise everything is the same: gameplay, symbols and even the sound.

This form of mobile gaming has advantages over the app. The customer does not have to download a separate application. He also does not have to worry about updates. In addition, the mobile pages are usually suitable for almost all operating systems. It would only have been helpful if the customers – or those who want to become customers – had been pointed out in a separate menu item on the provider’s site that some games can also be played on the move.

Result: Good provider with a slightly different concept

Who takes a look at the Casino Heroes page will very quickly notice that this provider differs from the other competitors on the market. That is because of the somewhat different concept, because the playing is here like a Fantasy world developed, in which one must defeat opponents and can take prices. The bottom line is that it’s all about playing, and you can do that safely and seriously at Casino Heroes. There are two valid gambling licenses (Curacao and Malta), which stand for a correct regulation. There is no cheating or rip-off here. The new customer bonus is individually adjustable. The customer can choose between free spins or bonus money. With the amount of the deposit he can even determine the number of free spins. The choice of payment methods is not particularly lavish, but well sorted. On the other hand, the selection of games is opulent, ranging from slot machines to card and table games to a few live offers. On the other hand, support and user-friendliness of the website are expandable, as not all points – such as the contact – are stored with information here, for example. However, this flaw does not change the positive result of the Casino Heroes experience.